[Resolved]  Standard Chartered Bank — Call for outstanding dues after 10 years!

Address:Chennai, Tamil Nadu

Hi, I had chose to close the SCB card in 2004 and surrendered the broken card as well. One fine day this month, in 2014, I am getting a call to my corporate number ( since I hold a salary account with SCB ) telling me that I have outstanding due on my old credit card! I was shocked and surprised to hear this. Now I understand, why people always warned me to stay away from this bank. Irony is, for all these years, neither has my home address changed, nor my landline number. Why have they not contacted me so far ??? I am not sure why they have slept on this for 10 years and waking up now to settle this ... Worst part is this is affecting my CIBIL score ! I am a physically challenged person and this is causing me a lot of mental agony. Not sure how to take this forward .. Planning to post in glassdoor as well.
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Customer,

We request you to log your concern on our Social E-Ticket system: http://on.sc.com/eTicket and note your complaint number. Our customer service representative will contact you shortly.


Thanks and Regards,
Standard Chartered.

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