[Resolved]  Standard Chartered Bank — Cancellation of Emirates Platinum Card and issue of Titanium Card for which life time fee paid during 2010

Address:

Bangalore, Karnataka

Attn: Mr Bharath D Officer - Customer Care Ref : 06/14/086901/SP/CRD dated 30th June 2014 I have for reference your mail of date. I am really surprised and with deep regret I have to state that you do not even talk about reviving earlier TITANIUM CARD # [protected] for which I have paid life time charges. I am NOT begging you to drop annual charges for the current Emirates Platinum Card since I am NOT interested to pay annual charges as I do not intend using the said card. The understanding at the time of getting the Emirates Platinum Card with the your colleague then was, I can switch back to Titanium Card if I am NOT happy with Emirates Platinum Card. Since I have expressed my utter displeasure after using the Emirates Platinum Card for almost 4 years, I demand that you keep up your Bank's commitment in reviving TITANIUM CARD at your very earliest. If your interests are otherwise, I will call quits with Standard Chartered Bank - if I do not hear about getting the TITANIUM CARD before 5th July 2014. I am NOT bothered about losing Skywards Points, if both Emirates & Standard Chartered Bank do not act. Will treat the matter as closed since I stopped using Emirates Platinum Card almost a month back and I have NO Outstanding except the annual fee - which I am NOT duty bound to pay. T S Shankara Rao, Chartered Engineer & Consultant, # 61/5, “ Bhavani”, Doddabommasandra Vidyaranyapura P.O., Bangalore - 560097 Tel:[protected], Fax:[protected] Mob: [protected], E-mail: shankara.[protected]@gmail.com, [protected]@yahoo.com