[Resolved] Standard Chartered Bank — Cashback not Received for Credit Card ending on Domestic hotels booking

jagadesh

Address:

Bangalore, Karnataka

Hi, Am jagadesh babu, I have done Domestic hotels booking from SC credit card [protected] for make my trip company under booking ID IN1406B0S048772 after confirming the offer with Bank and makemytrip i used the code SCHOT for the transaction of RS 7250 on 8 Jun 2014, I called Standard Chartered bank for cashback they told it will take 14 days it will refunded to SC credit card. i have raised compliant also under the ID[protected] but bank close the compliant saying make my trip company has not paid cash.

Before transaction i check the bank for offer SCHOT offer they confirmed but not they are saying my trip company has not paid cash. This is very serious issue these how customer did fooled with offers .

Hope i will get positively reply for better relation

Regards,
Jagadesh
mob - [protected]
Mail - Jagadesh.[protected]@gmail.com

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Aug 14, 2020

Complaint marked as Resolved

Standard Chartered Bank customer support has been notified about the posted complaint.

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Comments

Standard Chartered Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear jagadesh babu,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you.. We have raised a query on your behalf and our customer service representative will contact you shortly to address your concern. You can track your query on our Social E-ticket system, using your tracking no #CTYNIQHGXV at this link http://on.sc.com/trackstatus

Thanks and Regards,
Standard Chartered

jagadesh

Thanks for positive response and resolving the issue, Hope in future this will not repeat.