[Resolved]  Standard Chartered Bank Credit Card — Account is deactivated and Minimum amount payment option is canceled

Address:Bangalore, Karnataka

Hi,

This is Murthy a holder of Standard Chartered Platinum credit card. I count not pay even the minimum amount balance for 2 months, but due to that the card is deactivated without my concent and more over the minimum amount payment options is cancelled. I can see that the interest and the late payment charges are added every month even after me paying it before the due date and also along with that the mails says that the account will be moved to CIBIL I dont care if the card is deactivated, but i need atleast the minimum amount payment option.

My CC Number: [protected]
My Ph No: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Customer,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you.. We have raised a query on your behalf and our customer service representative will contact you shortly to address your concern. You can track your query on our Social E-ticket system, using your tracking no. #CTUHUNBHAT at this link http://on.sc.com/trackstatus

Thanks and Regards,
Standard Chartered

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