Standard Chartered Bank — Credit card in the name of harish ganda cell [protected]

Address:

110070

Dear Sir,

I was holding a credit card in the name of Harish Ganda. Approximately 5 years back i was sold a Holiday package by your marketing team ( Travel Port Mumbai). The package sold to me was 2 night stay at a 4/5 star hotel and a free health check up package. When i received the Vouchers from the travel port and checked with the participating Hotels mentioned in the list I came to know that Hotel offered in the list was not even 2 star and a room tariff of only 1200 Rupees. I immediately called up the customer care and asked to cancel this sale as it was a case of false selling and cheating. I was told by customer care that they do not have any power to entertain such complaints. It has been over 5 years and the issue remains unresolved till date. All correspondence related to my card are in your record. Kindly resolve the issue else I will be left with no option but to go to the consumer forum . I will appreciate if this case can be resolved amicably.