Standard Chartered Bank — Credit card payment | |||
My name is Raveendrakumar Pisini, I used to the SCB credit card between 23/11/2004 to 10/11/2005. The credit card number 0300 xxxx xxxx 1211 and card ending with 5326. I cleared all the credit amount to SCB credit card and closed. But don’t know what is exactly issue with these.The bank generated statement on 9 december 2005, with outstanding amount of 3173.00, If you look in the statement I made the previous balance payment of 6, 600 out of 7, 500. Because of 900 rs late payment charges and request credit card team to revesrse the amt. They agreed for it. After in Dec 2005, they generate bill amt as 2000rs as annual fee, Interest amt as 26, and service tax of 206.80 and with late payment amt of 900rs. I dont have full credit card number, The numbe start with 0300 xxxx xxxx 1211. I said i will not pay it. But these bank guys they are generating bill on there system without intimating anything to us. Now they are telling i have to pay 1.46lacs as amount. I dont need even penny to these credit card. but still they are cheating me and generating the statement themselves and sending to CIBIL team on every month. Even i dont know abt. First thing why i need to pay Annual fee if i am not using at all, and credit card department itself said i dont need pay for late payment fees. But still they are generating bill and cheating me. spoilin gmy credit score. Is this bank will cheat us? spoil my scores. can you please take a action and pls help in this regards. Was this information helpful? | |||
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Standard Chartered Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi, I didn't get any call from standard charted bank, please let me know how this issue has been resolved.
Reply
Hi,
I spoke to your employee calling today ( [protected]). He was blackmailing such as your name is cibil and due to reason if you pay 20K will remove the name CIBIL.
I asked what the reason I have to pay 20k he was not giving any reason, he was literally saying ur name is CIBIL if you pay 20K then will remove the name from cibil. If not your name will be in cibil and u will get bad name.
I was explaining such as see u ppl has charged upfront annual fees, I spoke to ur employees and explained such as I don’t need this card. And also updated my email id as wrongly and sending the statements. I didn’t received the any statements at all.
As reputed and international bank, Do you guys can cheat customers in this way? Generating the statements with annual fees and asking me to pay 20k.
If I really purchased something with using ur credit card and didn’t pay. Come and ask me I am ready to do that. Card has been not at all used after that time after I requested closing. You guys use to send hard copy statements On every month, After I request to closing the card, you guys stop sending the credit card statement. And now standing such I done mistake and you guys did the great job. As international bank this is not at all fair.
I spoke to your employee calling today ( [protected]). He was blackmailing such as your name is cibil and due to reason if you pay 20K will remove the name CIBIL.
I asked what the reason I have to pay 20k he was not giving any reason, he was literally saying ur name is CIBIL if you pay 20K then will remove the name from cibil. If not your name will be in cibil and u will get bad name.
I was explaining such as see u ppl has charged upfront annual fees, I spoke to ur employees and explained such as I don’t need this card. And also updated my email id as wrongly and sending the statements. I didn’t received the any statements at all.
As reputed and international bank, Do you guys can cheat customers in this way? Generating the statements with annual fees and asking me to pay 20k.
If I really purchased something with using ur credit card and didn’t pay. Come and ask me I am ready to do that. Card has been not at all used after that time after I requested closing. You guys use to send hard copy statements On every month, After I request to closing the card, you guys stop sending the credit card statement. And now standing such I done mistake and you guys did the great job. As international bank this is not at all fair.
Dont know who is marking complaint has been resolved. Still i didnt get any resolve from the bank. Please address to bank to make right justice on it.
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