[Resolved] Standard Chartered Bank + Credit Card — wrong interest calculated and charged

kaushik makwana

from Noida, Uttar Pradesh

Address:

Surat, Gujarat

I am holding a standard chartered bank inner circle platinum credit card with /removed/ this no. and I had taken a loan against credit card and as per my convenience and also by bank latter loan interest rate is 1.6% per month but they charged to me more . I had sent many mail to on card, [protected]@scb.com and also on head.[protected]@scb.com but they reply me that only my loan detail and condition not try to look into the matter.

And now i am tired this kind of exercise.

Kindly provide me an right resolution.

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Aug 14, 2020

Complaint marked as Resolved

Nov 29, 2013

Updated by kaushik makwana Respected All,
Yesterday dated 29th nov. 2013 bank's executive or officer had try to convinced me with wrong detail and they blame on me that I had to pay 2050 more with 6315 which is the amount bank did not demanded to me and not clarify me that the interest calculated is wright they said me that additional amount add to interest of calculated till the date of payment of my credit card, but it is simple interest free period than how could they do like that.
They calculated interest amount is unrealistic and by wrong way of interest calculation unfair banking rules.

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Comments

Standard Chartered Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Kaushik,

Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.

Regards,
Standard Chartered India