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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Dear Customer
This is with reference to your e-mail dated 24 July 2023, addressed to Customer Care Team Credit Card Account.
We refer to your concerns shared at https://www.consumercomplaints.in and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.
In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively.
Please feel free to write back to us for any further support. We will be happy to assist you.
We assure you of our best service at all times.
Yours sincerely,
On behalf of Standard Chartered Bank
S Geetha
Officer - Customer Care