[Resolved] Standard Chartered Bank — Fraud Case | |||
Close to 2 years back, I received a call from Standard Chartered agent asking to go for SC Credit Card. They promised me one of the cards and explained the features followed by picking up my documents. When I received the card it was a different card and no features were there as explained to me when they called. I immediately reached out to them at customer care and gave piece of my mind and asked them to terminate the card immediately and I destroyed the card at my end. Now after one and a half year I receive a statement asking for renewal fees and they have started applying charges (interest charges) on renewal fee when I never actually had that card or used it and even they said they have cancelled it. I daily receive a message your card payment overdue on card ending 3394 when I don't even have the card. I would like to sue Standard Chartered Bank for Fraud case to clients and trying to seek money at expense of spoiling my credit rating. Sachin Gulati Mob# [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sachin,
We trust our customer support team have contacted you and provided you with the required assistance in resolving your issue, Please let us know if you have any other queries, we are always here to assist you.
Regards,
Standard Chartered India
We trust our customer support team have contacted you and provided you with the required assistance in resolving your issue, Please let us know if you have any other queries, we are always here to assist you.
Regards,
Standard Chartered India
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Please accept our sincerest apologies for the inconvenience you have experienced. Please be assured that we have noted your contact details and our officials will contact you to address your concern.
Regards,
Standard Chartered India