Standard Chartered Bank — Fraudulent transaction from my account

Address:	122018
Website:	www.sc.com/in/ways-to-bank/online-banking-login

This is to report at least 2 fraudulent transactions from my Standard Chartered Bank Account early this morning.

The transactions are showing with words as "ATM Cash Withdrawal-Switch at Visa".

The amounts are odd, like INR 25900.39 and INR 10360.15. Any feasible ATM withdrawals cannot be these amounts.

I am in India, in possession of my debit card. I have not shared any relevant card or account details with anyone.

This is ridiculous to note that such breaches are happening with prestigious banks like StanC! (This is my salary account!!!)

This is hard earned money and is this the kind of security / firewalls are being used for the protection of customers money left with banks?

Moreover, when I called the customer care quite early this morning, I could not speak to any executive.

I was kept in a queue on phone for about 40 minutes.

Finally, I could speak to one executive in the customer care after reaching office.

I have already lodged a complaint, blocked my debit card and requested for issue of a new debit card.

My account no. is [protected].
The complaint registered no. is [protected] with Standard Chartered Bank.

They say that the complaint team shall contact me within 24-48 hours! So early!

Kindly look in to the matter urgently and make sure that the money is reverted back to my account at the earliest.