[Resolved]  Standard Chartered Bank — Fraudulent transaction through my Standard chartered Credit card

Address:Mumbai City, Maharashtra

Dear Sir, I, Mr. T. C. Koshy a beholder of the standard chartered GOLD Credit card has been experiencing some fraudulent transactions through my credit card lately. The transactions have been made for international payments. As a result i have instructed the customer care to block my card with immediate effect. But this is ironical to the security promises assured from the standard chartered authorities. It is noticed that fraudulent transactions for USD161.90 has been made. As per the RBI act dated 27.09.2011 there is a need to secure card-based transactions to protect the interest of card holders. Hence, the unauthorized transactions made through my credit card No. XXXX3799 should be reversed within 48 hours, failing which they are liable to pay me an interest of 100 Rs. per day from the next date on wards, i will also be compelled to proceed further in the matter to recover my loses. I have already lodged a complaint vide ref. no.[protected] with Mr. Sayyed of Standard Chartered Bank. In-case the reverse entries for the fraudulent transactions made through my credit card will not be effected within 48 hours i'll be also compelled to cancel my credit card with your organization to safeguard my interests and properties. Please note: I'll not be responsible for effecting the above payment and i would like to have your reply in this regard. With Regards, T.C. Koshy mob. [protected] Address: B-109/110, Parth CHS. Ltd., P & T Colony, Gandhi Nagar, Dombivili (East). Dist - Thane. State - Maharashtra. PinCode - 421201.
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Hi Koshy,

We regret the inconvinience caused to you. We have raised a query on your behalf and our customer service representative will contact you shortly. Track your query using #CTY0Q68EN5 at this link http://on.sc.com/trackstatus

Thanks and Regards,
Standard Chartered

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