[Resolved]  Standard Chartered Bank — Gift card

Address:

Mumbai City, Maharashtra

I was using Stan Chart Credit card, some how I lost my card and I blocked it immediately. Also at same time I asked for new card, but that card was not delivered for 3 months and it was just roaming from bank to courier and courier to bank. No one form the bank was bothered to ask me about the delivery of card. Bored from such lethargic attitude I ask them to cancel the credit card. Moreover at that time no one inform me about reward points redemption and told me that if you want to redeem the points you will have to accept the credit card, but through series of chain mails and argument's finally bank agreed to redeem the reward points. They agreed to give redemption in month of March 2014 but the actual gift card was delivered to me in month of Sep 2014. When I checked the card status it was expired and its issuing date was 27 Aug 2013, with validity of 1 year. I bring this matter in notice of the bank but nothing is done. Even I have forwarded this matter to Banking ombdusmen but he is also playing character of mute spectator.