[Resolved]  Standard Chartered Bank — Home Loan increased without intimation & not giving the genuen reason

Address:Mumbai City, Maharashtra

I have taken a home loan from Standard Chartered Bank at a "Floating interest rate" more than 11 years back. The interest rate has increased considerably many times. I started at almost 9% but as of now my rate of interest 13.5+ %. When the current rate of interest of Standard Chartered Bank in 10.15%. I have take loan from 2 banks at a time one is from Standard Chartered Bank & other is from Corporation Bank both amount was 9 lac from each bank I was think to close my loan account so when asked the final amount from both bank i found was Standard Chartered Bank due is 737000/- where corporation bank due is 3, 00, 000/- aprox so there is a big difference of 4 lac. If RBI have increased the rate of interest so its for all Bank how can the rule is different for different bank. This is cheating. And when i call and mail them to ask tell me the reason why are you charging so high they don't reply for that. I have been mailing them from more than a year but i have came with no solution.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear mehtarajkumar,

Please register your complaint on http://on.sc.com/eTicket and note your complaint number. We would contact you at the earliest with the resolution.

Thanks and Regards,
Standard Chartered

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Standard Chartered Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1721
    Pending
    0
    Resolved
    778
    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View all Standard Chartered Bank contact information