Standard Chartered Bank — In-spite of Card Cancellation, Receiving Payment Due Alerts

Chandan Suryawanshi

from Hyderabad, Telangana

Address:

Mumbai City, Maharashtra

13-Sep-14 Hi, This is regarding my Manhattan Credit Card. I had discussed and sent request on 28th Aug 2013 for my card de-activation since I was not happy with the services. However, in-spite of de-activating my card, SC is still sending me payment alerts and statements. I had sent several email in this regards but no help from customer service team. Below for reference. The request reference number is[protected] as per my call with service executive. From: Chandan Suryawanshi To: "card.[protected]@sc.com" <card.[protected]@sc.com>; "customer.[protected]@sc.com" <customer.[protected]@sc.com> Cc: "Head.[protected]@sc.com" <Head.[protected]@sc.com>; "nodal.[protected]@sc.com" <nodal.[protected]@sc.com> Sent: Wednesday, August 28, 2013 4:09 PM Subject: Urgent Attention for Manhattan Platinum - XXXX-XXXX-XXXX-2832

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Standard Chartered Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Chandan,

We are here to help you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered