[Resolved]  Standard Chartered Bank — Indirect extortion attempt by Standard Chartered Bank

Address:Mumbai City, Maharashtra

We have never defaulted on any payments and have always made FULL payments towards the credit card use. We are very discplined with our payments and card usage. The Bank made mistakes in their credit card "system charges". They agreed to reverse the charges but did so only partially. They left Rs. 79.38 as not reversed in their 18/10/2005 statement. Just a few days back we were shocked to discover that they have made a wrong report to CIBIL.

When we provided them the details of card use made by us and our payments in full, they claim that "the
total outstanding in your card ending 0389 is Rs.45, 794.52. Please effect payment towards the same. In case, if you wish to settle the dues lesser than the actual dues, we request you to contact one of our collection officers @[protected]. Our officers will be glad to assist you in this regard."
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Customer,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered
Dear Mr Jain,
Please share your contact no to discuss.
Regards
Mitra
[protected]@gmail.com
Dear Mr Jain,
Please share your contact no to discuss.
Regards
Mitra
[protected]@gmail.com

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