Standard Chartered Bank — Interest charges

Standard Chartered Bank — Interest charges

S Shweta Magoo May 19, 2023 May 26, 2023 This thread was updated on May 26, 2023

You guys have levied an unnecessary interest charges on my card. I always make total amount due and that too before due date. Last month I didn’t received the statement just received an sms stating unable to deliver statement. Didn’t even received the sms alert for due amount. I made the payment of 23000 instead of 23400. Because ofRs.400 you have levied charges of around 2000+GST. Please reverse these charges otherwise I would have to escalate further. I am a very loyal customer of standard chartered and using this as primary card. In case you guys would not reverse this, I would have to close the card. Regards Shweta Bhatia [protected] +1 photos Was this information helpful? No (0) Yes (0)
Standard Chartered Bank customer support has been notified about the posted complaint.
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Standard Chartered Bank Customer Care

from Mumbai, Maharashtra

May 26, 2023

Verified Support

Ref : 05/23/096154/SP/CRD

Dear Ms Shweta

We refer to your concerns shared at https://www.consumercomplaints.in and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.

In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively.

Regards,
Standard Chartered Bank

Please feel free to write back to us for any further support. We will be happy to assist you.

We assure you of our best service at all times.

Yours sincerely,

On behalf of Standard Chartered Bank

S Geetha
Officer - Customer Care