HI, I had availed a loan from Standard chartered. Now that I want to make a part payment of 25% without any charges for which I have a letter, the company is not allowing me. Not only that but they are also asking me to close the entire account with a penalty clause of 4.72% penalty charges. I have a letter from them stating that I can pay 25% part payment which they are not agreeing. The same copy has been shared to them on mail.
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