Comments
Ref :05/23/12689883/SP/AST
Dear Sir/Madam,
This is with reference to your e-mail dated 12 May 2023, addressed to the Head Service team regarding your query.
We thank you for your business and will certainly assist you with your query. However, we would need some information in order to provide you the best resolution.
We are unable to trace any account information from the loan account number that you have provided. We request you to send us your loan account number again.
Further we request you to write us from registered email id for us to do the needful.
We look forward to hearing from you.
Please feel free to write back to us for any further support. We will be happy to assist you.
We assure you of our best service at all times.
Yours sincerely,
On behalf of Standard Chartered Bank
Bavithra
Officer - Customer Care
Dear Sir/Madam,
This is with reference to your e-mail dated 12 May 2023, addressed to the Head Service team regarding your query.
We thank you for your business and will certainly assist you with your query. However, we would need some information in order to provide you the best resolution.
We are unable to trace any account information from the loan account number that you have provided. We request you to send us your loan account number again.
Further we request you to write us from registered email id for us to do the needful.
We look forward to hearing from you.
Please feel free to write back to us for any further support. We will be happy to assist you.
We assure you of our best service at all times.
Yours sincerely,
On behalf of Standard Chartered Bank
Bavithra
Officer - Customer Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Dear Mr Kodam,
This is with reference to your e-mail dated 05 April 2023, addressed to Customer Care team regarding your Credit Card ending 3380.
We are concerned to note that you have requested to cancel your credit card relationship with us.
We confirm that your cards ending 3380, 0904 and 4774 has been cancelled in our records with effect from08 April 2023.
Please feel free to write back to us for any further support. We will be happy to assist you.
We assure you of our best service at all times.
Yours sincerely,
On behalf of Standard Chartered Bank
Rama M
Officer-customer care