Standard Chartered Bank — Pre closure charge applied even after paying credit card due

Hi Team,

I'm sending mails multiple times but no one is giving a proper response.

It was clearly mentioned by the SC customer care executive that there will be no closure fees since I'm closing the credit card amount on the standard timeline, however I was asked to pay the interest of Rs. 500/- and the amount of Rs. 46799/- was shared by the SC executive and hence i paid it .

Please check the conversation between me and the executive, this is unacceptable .

If the customer care would have told me earlier about pre-closure charges then I would have continued the EMI .

I would suggest you to check the earlier conversations of calls and requests raised by me .

Thanks,
Vinod J