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Standard Chartered Bank

Standard Chartered Bank — Reversal of Irrelevant Charges and Permanent Closure/Cancellation of Credit Card Account Ending With 9205 - Regarding

Please refer my earlier telephonic calls made several months back (9-10 months approx.) to SCB Credit Cards Customer Service, email dated 24.09.2023 and recent telephonic discussions held with SCB regarding the subject matter and in response to SCB KYC related communication also for the said card.

Since I have not been owning/using the SCB Card xxxx-xxxx-xxxx-9205 and the same was cut in four pieces and cancelled several months back with due telephonic intimation to SCB Credit Cards Customer Care, I once again reiterate to revert all the charges levied on this card account immediately and close the same with immediate effect, if not cancelled / closed earlier.

Please also confirm about the reversal of charges and closure/cancellation of the said card permanently at the earliest.

Regards,
Anjana Singh
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Dear Customer,
This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank
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