[Resolved] Standard Chartered Bank — stay away from this one | |||
Hi All, I Kanika Vyas am writing on behalf of my Father Mr. Harsh Vyas who is credit Card holder of Standard Chartered and is a senior citizen. This is a complaint against your renowned bank credit card division collection agencies. I am really disappointed rather shocked to hear the way your collection agents deal with a senior citizen like him. They just do not have respect that how should one should be speaking to an aged fellow like my father. His outstanding balance till date is INR 7418.41 however his principle amount was 4597 in the month of Feb 2014. He is been making payments as minimum due off and on to the bank as and when is can pay off. The issue is whenever he gets a call from collection agents; they speak very rude to him and post which he goes into a mental trauma. The way these agents speak to a senior citizen is actually embarrassing for a renowned bank like yours. He has not used the card for more than an year, you can check the same internally through your data I would not recommend anybody to use your credit card services since you guys do not any sense to talk to a senior citizen. He has not been receiving any statements or any sms informing about due amount for last more than six months. He is only receiving these threatening calls from your collection agencies. He literally does not talk to anybody for hours after talking your collection agents over phone after a lot of persuasion from everyone at home he tells that he is received such kind of call where he was asked literally to go 35 kms from his place to pay INR 1000 minimum due . He is been tortured a lot by your collection agents that he has now starting hiding about this cal from his family. I hereby demand to waive off all the late fee charges and other bank charges, charged on my father’s card. Provide him with a small amount which he can pay as a settlement amount to discontinue with the card services . Please refer to my conversation with your executive Cal reference number ::[protected] Card Holder’s Name: Mr. Harsh Vyas Card Number: XXX 0758 XXXX 2049 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
very poor services by Stancy
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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