Standard Chartered Bank — unused credit card

Address:New Delhi, Delhi

Dear sir, Plz look on the matter regarding to unused credit card. I never used the credit card sent by bank but still i am getting the massages in my phone regarding to overdue charges, so i am surprised if i did not use the card then how you can calculate the charges on me. so i need the clarification on it immideate effect. my mobile no is [protected] plz contact with me and resolve the issue asap.
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Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear customer,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you.. We have raised a query on your behalf and our customer service representative will contact you shortly to address your concern. You can track your query on our Social E-ticket system, using your tracking no #CTHL3C4L0S at this link http://on.sc.com/trackstatus

Thanks and Regards,
Standard Chartered

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