| Address: | Ahmedabad, Gujarat |
I have redeemed my rewards points of my slandered chartered bank credit card, on 22nd Oct, and cancel my order within 5 minutes, then in my points summary is written that your order is being canceled and points is re credited. But in actual it not credited on the same time have called on customer care and have to told my story 3 times to 3 different people then they told me you will be get credit within 48 hrs but after 7 working days I have not given credit of the said rewards points.
So, called again on customer care and asking for the same issue and they transfer my call to 4 people and have to told each my issue again n again then reply is the same we have taken complaint and you will be revert in 48 hrs.
why should i wait till more 48 hrs, it is already 7 day passed yet no result of this small issue. And customer care executives are totally liars and tried to make us to be anger and cut the call they are treated to do this I experienced.
if anybody can help in this matter please do needful Was this information helpful? | 
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