[Resolved] Standard Chartered Bank — wrong commitment by sales team ( standard chartered bank ) 1

Arun Solanki84

from Delhi, Delhi

Address:

110094

Dear Sir/Madam,

I have recently applied for new Credit Card and all the documents are collected by Mr Om Parkash ( [protected] ) as on 28th Jul ( who has to belong to Sales Team _ Karol Bagh ) and singed the application from, also given me application Number - [protected], and he said that you are received the calls from bank side, but till now i am not getting any single mail or calls from bank side, And i am dialing both number but they blacklist my all number.

Now please take the necessary action against this type of callers and field executive, also return back my all documents on urgent basis otherwise i will make the police complaint against these people.

Please find the below collector company name and Address
A S CARD FRANCHISES PRIVATE LIMITED & 12/22 EAST PATEL NAGAR NEW DELHI West Delhi DL 110008

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Oct 7, 2018

Complaint marked as Resolved

Standard Chartered Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Standard Chartered Bank Customer Care's response Ref : 08/18/056223/SP/CRD

Dear Mr Solanki,

Thank you for writing to us and giving us an opportunity to assist you.

This is with reference to your e-mail dated 18 August 2018 regarding credit card application status.

We infer from your complaint that you had submitted the documents to one of our officers. To investigate the status further, we request you to revert with the following details for us to proceed further.

Date of Birth:
PAN:
Contact number:
Region:

On receipt of the aforesaid details, we shall check and revert you.

We regret any inconvenience that may have been caused to you in this regard.

Please feel free to write back to us for any further support. We will be happy to assist you.

Yours sincerely,

On behalf of Standard Chartered Bank

Violet Mary
Officer - Customer Care