[Resolved] Standard Chartered Bank — Your recent communication with us (KMM18000040V39016L0KM) | |||
Dear Sir, I have never stop any EMI payment of Credit Card Loan which was provided by bank based on my regular timely payment at the time of last payment they have charged me life time card renewal fee (which should be free as per there earlier commitment) and adjusted my EMI payment against that and asking me for EMI payment again. I have refuse to pay than they have posted wrong Rs. 49806/- as on 07.03.12 (including billing amount Rs. 2692.29 and later on interest on it on my CIBIL Credit report). After my regular follow up / reminder still they are asking for payment instead of verifying and correcting status on my CIBIL. Regards, Sanjeev Kumar Singh Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sir,
Reference No. : CT76E4QQHH
It is surprising for me after my request to verify and clear dues from CIBIL, without verification of account where they adjusted EMI pament against renewal charges of Credit Card which I have not received. They appoint a Recovery Agent to harass me and recover extra payment for settlement & NOC.
Please look into and help us to resolve the same.
Regards,
Sanjeev Kumar singh
Reference No. : CT76E4QQHH
It is surprising for me after my request to verify and clear dues from CIBIL, without verification of account where they adjusted EMI pament against renewal charges of Credit Card which I have not received. They appoint a Recovery Agent to harass me and recover extra payment for settlement & NOC.
Please look into and help us to resolve the same.
Regards,
Sanjeev Kumar singh
48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.
Thanks and Regards,
Standard Chartered