Standard Chartered — Credit card issue with wrong information

Address:Chandigarh, Chandigarh

This is regarding Standard Chartered Credit Card which was issued to me on many wrong commitments.Exectuive from local DSA located in Manimajra, Chandigarh.Agent when fill my form, promise that sir i[censored] apply Card u'll get life time free card without Annual & joining fee + no extra transaction charges on any transaction, but u need to spend for 5000/- in 1st month.As I recvd Card I fullfill terms.I was shocked when I received my 1st Statement.It was showing Joining fee + charges on every transaction.I gave same complaint to Standard customer care.I told them to cancel my card and cofirm me my actual spends which I'll pay.Bank takes almost 1-2 months to revert and inbetween I was recvd regular call bank for payment.Everytime I explain my same query to them but no positive response.finally I contact Senior of Bank and explain my query. He reverted on my query & told me to pay my actual spends, which I paid immediately after call.Now problem starts in this time spam.Bank levied me with LPC, Interest charges.Now my request is that when I already inform bank that u have cheated me, I don''t want to contine with u I'll only pay my actual outstanding rest u reverse and they accepted also that we'll reverse Now everyday they are calling me and harrasing me that I have a outstanding which includes LPC, Interest charges etc.Kindly help me out to settle the same I don't have any outstanding on my side also I'm not going to pay anything.So please contact and inform Bank not harrse me. I'll be highly greatful for same
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Dec 04, 2013
Updated by Akash Deep Chaudhary
I have lodged complaint on Nov 18th, 2013 and on Nov 19th, 2013 I just got one mail from Standard Chartered to reply on mail ID service.[protected]@sc.com for which I had reverted on next day. Now till date I havn't got any single response on my query neither on Phone nor on mail. Still I'm awaiting for response. Kindly you guys please take some strict action against my query. I'll be highly greatful for same.

Regards

Akash
[protected]
Jan 09, 2014
Updated by Akash Deep Chaudhary
Kindly update Standard Chartered Bank on my query bcoz I getting from recovery guys and they are harssing me by calling me & threatning me on phone for outstanding. kindly do the needful asap.

regards

Akash
Complaint comments 

Comments

Dear Akash,

Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.

Regards,
Standard Chartered India
Dear Sir,

I have lodge my complaint in Nov 13. But till date no update on my query. Kindly confirm whether any action taken my query otherwise I must approach Consumer court.I'm regularly getting regular calls from Standard Chartered Customer waiting for your favourable reply

Regards

Akash
[protected]

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