Standard Chartered Credit Card — Manhattan credit card from standard chartered cheats

Address:	Gurgaon, Haryana, 122017
Website:	STANDARDCHARTERED.CO.IN

ON 31ST DECEMBER 2015 I HAD SPOKEN TO A CUSTOMER EXECUTIVE: REQUEST NO[protected] WHERE I WAS TOLD EXCESS AMOUNT OF
I again spoke to standard chartered card helpline: Complaint no: [protected] (given BY Standard Chartered Bank): 5TH DECEMBER, with below excess amounts on my cards blocked with standard chartered BANK.

Excess Amount Rs 994.57 on card no: [protected],
Excess amount Rs 569/- on card no [protected]
Excess amount 1420.14/- on card no [protected]
Excess amount of 994.57- on card no [protected]

13TH JANUARY: I RECEIVED A CALL BACK FROM STANDARD CHARTERED BANK EXECUTIVE, I ASKED HER TO SEND ME CLOSURE LETTERA ND 4 DRAFTS FOR EXCESS IN THE CARD;
SHE TOLD ME THAT MY ACCOUNTS IS SETTELD WITHOUT PAYING ME; STANDARD CHARTERED EXECUTIVE STARTED COOKING SOME STORIES TO AVOID PAYING THE EXCESS AMOUNTS, AND FINALLY I TOLD THAT GIVE ME MY ACCOUNT CLOSURE LETTER (AHRD COPY), THOUGH I ALREADY HAVE CLOSURE EMAILS FROM STANDARD CAHRTED CARD SERVIECS;

OK SEND EM EXCESS AMOUNT OF 3900/- AND I WILL RECEIVE THE CLOSURE LETTER FR MY CREDIT CARD ACCOUNT,
It has been 4 weeks since my complaint no :[protected] on 31st December 2015 but I have not got any drafts or my closure letter…Standard chartered bank is cheating, acting as a robber and thief bank and harassing the customer.


i am going to complain this matter to banking ombudsman if standard chartered does not issue me account closure letter as soon as possible.