| Address: | Brindavan 2, 511, 15th Cross Rd, Tigalarpalya, Brookefield, Bengaluru, Karnataka 560066 | | Website: | stanzaliving.com |
Property details:
Stanza living heidelberg house brookefeild Bangalore
A Very rude woman manage runs this place. She showed the whole property except the rooms and was asking me do the booking for a double sharing room for 12000 Rupees and made me do pre booking of 12000 for it. I changed my mind later to cancel the pre booking and reached out to her for the same and the customer service also as its written in their policy that pre booking amount is 100% refundable if cancelled within 48 hours. 6000 for each bed was taken from me for pre booking of the double room but she later denied to cancel and asked me to reach out to the operations team. The woman later tells me only 500 is booking fee and rest is rent money which was false information given to me at the time of booking. Neither she provided the contact information or helped us get through that or provided any contact of anybody to help us cancel it. Its a straight forward scam of stanza and their workers as customer service is not reachable either through mail or phone and manager of this property was talking rudely asking me to do anything i want and that she won’t refund the money. I lost my 12000 rupees and with no service given. Even the photos are misleading as they don’t have any tables and chairs for working professionals and only provide a bed and a cupboard.
I tried reaching out to many platforms and service numbers and the manager herself for cancellation but all vain efforts. I don’t know where else to post this.
Im a minimum wager person and this was like 50% of my salary. Please don’t choose stanza whoever reads this.
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