Stanza Living — Refund Of 6000 payed as booking amount.

Address:

Stanza living Qcity Hyderabad

I had booked a room for PG in Stanza living Q city Hyderabad. I had payed 6000rs as per booking for the room, but before moving to Hyderabad i got information that i no longer have to be in Hyderabad so i asked they for my refund. But they said the booking amount is non refundable.

I mailed the support team for the refund. But they also said the same in email that this amount can't be refunded.

But in there website it is clearly mentioned that i[censored] have payed some amount and but have changed your mind and dont want to stay then your payed amount will be refunded.

When i said the same they said like booking amount is different and visiting amount is different.

But while booking the room there was no information given like this that both the amount is different and your money can't be refunded.