Star Cj — Complaint about the product replacement (If possible) or upgrade the required model of the tab (If available)

This is my last & final request to you to send me the invoice copy of swipe w74 tab purchased from you on 25th april 2016 to get a doa for return of the product.

I have spoken to mr. Sanjay from shop cj today who has told me to attach my e-mail id through this mail.

If no action is taken even after this mail, i will have to approach to the higher authorities.

Time and again (right from 25th of may to 4th of may )i have brought to your notice that you were suppose to send me a physical copy of the product as well as you should have mailed me the copy of the invoice but it was all invain.
This has dissapointed me for the the very fact that you are purposely not sending me the copy of the invoice and your representatives direct us to nothing but just a stereophonic msgs "aap ko itni dikatton ke liye maafi chahte hain' but no responses coming from your complaint department

i have also time and again asked for a refund or just to take back the product and give me the model of the tab (if possible) for u but still negligible responses upcoming.

This all is prompting me to take a stern step for the company (star cj) and i may be dealing this with a very serious step in a day or two.

Please send the invoice at [protected]@yahoo.Co.In or [protected]@gmail.Com

awaiting a reply asap

yours sincerely
prerna jagasia
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Hi Vikas,

We regret the inconvenience. Please help us with your order # or the registered mobile # so that we can assist you.

Thanks!

Regards,
Shop CJ India
Aftre reverse pickup on[protected] they don't re deliver my sweat shirt til[protected] order no-[protected] i call customer Care 7 to 8 time every time the say to me wet 48hour to soal that but they don't call me attach that risit ecom express please help me

SHOP CJ Network Customer Care's response, May 9, 2016
Verified Support
Hi Madhukar,

we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.

Regards,
Customer Support Team
Shop CJ India
SHOP CJ Network Customer Care's response, May 10, 2016
Verified Support
Hi Daman,

We apologize for the inconvenience caused, we hope your issue is resolved. And
still if you are facing any trouble you can get back to us any time.
Thank you for choosing Shop CJ.

Regards,
Customer Support Team
Shop CJ India
T shirt damage stitching gap
SHOP CJ Network Customer Care's response, May 9, 2016
Verified Support
Hi Daman,

We're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.

Regards,
Customer Support Team
Shop CJ India

the product is delivered but not given the gift

l had ordered a canon printer but not given the gift.we had called to customer care but they had said we can't do anything. So l am doing to complaint to lndia cunsumer court

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