State Bank Of India [SBI] — incorrect amount withdrawal from savings account

Address:

Gurgaon, Haryana, 122001

Dear sir/ madam,

My account is with sbi, new colony, gurgaon. I had tried to withdraw rs.2500/- from atm id n5334200 (Pnb atm) on 14th april 2018. Rs.2500/- were deducted twice from my a/c no.[protected] amounting to rs. 5000 but no cash was dispenced.
On raising the complaint they only refunded rs 2500/- and remaining rs 2500/- is long pending from sbi.

Even after repeated reminders via the following no action has been taken thus far even two months have passed..

1) written application submitted to sbi.
2) on line complaints twice nos [protected] and [protected]
3) email to nodel officer.

The description of deduction is a follows:-

A) 14-apr[protected]apr-2018) atm wdl atm cash 81040 +no28 shiv shankar markgurgaon 2, 500.00 (Txn[protected]
B) 14-apr[protected]apr-2018) atm wdl atm cash 81040 +no28 shiv shankar markgurgaon 2, 500.00 (Txn id not received)

Upon lodging the complaints twice via [protected] and [protected] only one has been reversed back on 19th apr 2018 via bulk posting
Txn[protected] dt 14-apr-18 at n5334200.

This kind o[censored]nprofessional attitude from sbi has already caused a lot of mental harresment for me.

Humbly request you to kindly interven and help in same regards. Pfa the email trial.

Thanks and regards

Rajesh bhola
—
[protected]@yahoo.com
[protected]