State Bank Of India [SBI] — sbi credit card not yet received

Address:

TC 14/1262(1), OHRA A4, Virajath Vihar, Nandavanam, Vikas Bhavan PO, Thiruvananthapuram, Kerala, 695033

Hi,
I have applied for the sbi credit card on april 18 and got sms on april 19th stating that it has been send through speed post consignment number ev[protected] stating that i will be receiving the card within 5 working days. But when i tried to track the status through india post it throws message the number entered was invalid.

I got call from sbi customer care and got the exact consignment number eh[protected]in. When checking for the same status it shows that addressed can't be located/identified and went back to gurgaon.
Again 5days back i got the call from sbi customer care the card has been sent through blue dart courier and will reach me within 3 days. But yet to receive the card.

I lost my patience and got frustration that without receiving the card they send sms to pay the annual fee for an amount of 567/-.

Please provide a solution to this as i have tried sending complaints to sbi. But there was no proper response so far.
Kindly take appropriate action.