[Resolved] Stayzilla — Hotel Booking | |||||
HI, I had booked Rooms through Stayzilla on 26th February, I had paid an advance of Rs. 1, 873/- for booking two rooms for two days at Shree Gurukripa Atithibhaven Hotel, Mathura. Today i.e. on 06.05.16, when tried to confirm the booking with hotel he denied of having received any order from the stayzilla and stayzilla has disconnected their customer care number customer mail ID. This last minute issue has created lot of problem for us. Was this information helpful? | |||||
Sep 6, 2016 Complaint marked as Resolved Stayzilla customer support has been notified about the posted complaint. Verified Support May 07, 2016 Stayzilla Customer Care's response Hi abs13468, This is Akansha from Stayzilla. Can you provide us with your booking id and other contact details so that we are able to initiate the refund from our side. For any further assistance, you can reach me at akansha.[protected]@stayzilla.com.
Verified Support May 09, 2016 Stayzilla Customer Care's response Hello abs13468, We will have our team to look into this. Stay assured. :)
Verified Support May 09, 2016 Stayzilla Customer Care's response Hello abs13468, Hope this issue has been addressed.
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Thanks for your response, my booking deails are as under "[protected][protected]"