[Resolved]  Sterling Holidays — Wrong commitment Fraud behaviour

Address:

Mumbai City, Maharashtra

Please Help myself Dolly Naqvi, I wanted to complain against Sterling Holiday it’s a clear cut cheating by Sterling Holiday, Sterling Holiday team had kept a seminar in Mira Road in the month of Dec-2013 the team members who had called us for seminar, Vacation plan which they were offering was quite expensive therefore we said no but starting members forcing us to take some or the other plan nothing fitting our budget then they offered us a special Plan for 20 Nights (mail confirmation from Sterling Manager ) where they had told us that it’s a special offer and you don’t have to pay anything else apart from 24000 /- Rs and you will not be a member with sterling holiday you will get a voucher which can be redeem against 24000/- Rs (Which we had paid from our ICICI credit card)it will be a plan just for 20 nights stay Pan India and for formality purpose we will get a call from sterling holiday and you just have to confirm that you are member, they had assured us that it will be a formality call and Plan which they had offered will be no extra charges apart from 2400/-Rs but still they had auto dabit 5500/-Rs aprox from my credit card without any intimation, I spoke to ICICI to stop transaction with Sterling Holiday, (Total Amt paid to sterling 2900/-Rs) now when i tried to contact there office seniors to get my vacation voucher they don’t respond, now it’s been 14 Months I am running pillar to post but nobody seems interested to solve, now I want a HELP from your end to end this issue . Please take serious action against these people so that they cannot cheat any other . Regards Dolly Naqvi