Student — Faulty lot of vostro 3446 laptop

Address:

New Delhi, Delhi, 110052

I purchased a Dell Vostro 3446 laptop ( Svg Tag 9R8B612) for my daughter in August, 2015. The laptop developed fault in November, 2015 i.e. just after the warrantee period is over. There appears to be problem with the lot regarding faults in the motherboard since about 4-5 colleagues of my daughter out of 50 have experienced the similar problem with their laptops who purchased the Dell Vostro 3446 during August, 2015 or nearby. It is unfortunate that this is happening with the company like Dell and no corrective measures are being undertaken by the company. A call to the Dell customer care for product support failed to resolve the issue of defective lot.

It appears that Dell is interested in selling of the laptops only without looking into any problem with the defective lot of laptops. I was told that this range of laptop Vostro was specially designed for use of engineering students, but the product fails to keep to its standard.

G. K. Gupta
[protected]
[protected]@gmail.com