Sun Dth — Online recharge transaction failed

Address:

Vellore, Tamil Nadu

Dear Sir/Madam, I have recharged Sun Direct DTH today morning with smart bearing no. [protected] thro' my debit card (Central Bank of India, Vellore CMC Branch). I requested to recharge for Tamil-Basic of Rs.175/- and I also furnished the details correctly thro' online banking. The amount was debited in my savings account and my DTH account balance was not credited and also not activated and I called your customer care executive immediately but the reply was not satisfactory to me. He told me to contact the bank's customer care. The problem is with your side, could you please look into this as soon as possible and also kindly activate my DTH for tamil basic immediately. I am also herewtith forwarding the transaction failure message for your kind perusal. Please do the needful at the earliest. Waiting for your positive reply soon. Thanking you, Yours Sincerely, Balaji.S. Accountant, Christian Medical College, Vellore. Mobile : [protected] e-mail id: [protected]@yahoo.com