Suzuki India — Access Bike 125CC

Shal.Arunone

from Bengaluru, Karnataka

Address:

560103

HI All,

I am Ashiq- [protected].
I bought an access on 4th Feb-2106 and I am facing too many issues with it.
Meter gauge was disconnected which i realized after riding almost 2 Kms (meter did not work).
Bike gave uneven jerk in 20 -30 speed it self with some wiered notice & i complained to the CCI on the same.
Now I get to know that there is issue with the clutch.
I reported all the above issue to the Show room Executive Mr. Suresh who assured that the bike is new & he will get the issues fixed.
I don't understand why should the Meter Gauge be disconnected & if it as used as a test ride bike previously ???? Why would I want to service my bike which is just 2 days old now.
I am now asked to visit the Show room to fix the issue reported.
I would not want my new bike to done with with any mechanical service.
I need replacement/Refund.
I am extremely unahppy with the bike!!!

+3 photos

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Comments

Shal.Arunone

from Bengaluru, Karnataka

Team,

I got a call from Mr. Srivastav who said offered replacement or refund depending on Bike Availability!!!
Post which i have no call form them.
He advised us not to visit Service center/Show room to drop the bike & will send his person to pick up the bike.
I am trying to call them no response.
Can I knwo what is the Status ?

Thanks,
Ashiq

Shal.Arunone

from Bengaluru, Karnataka

Who is this by name srivatsav calling me ????
He gave me mail id suzuki.[protected]@india.com & product.[protected]@india.com.
He gave me a transaction code & ask me to do the transaction code through ICICI atm.
He said by doing this my money will be credited to my account as refund.
But now I see that there is a debit in my account instead of credit!!

Are you a hacker in the name of Suzuki ?
Who the heck are you ???

Now i see the number is switched off/not reachable???

IS THIS FORUM SECURE????

regards,
Ashiq

Shal.Arunone

from Bengaluru, Karnataka

Guys,

I have finally realized that i have been cheated by this Cheapo Srivatsav, Sure thats not his name as well.
He has debited 10K form my account & had turned off the phone.
When could reach today, he hangs up asking me to launch a police complain & trace him if i can!!!
This post is only to create awareness!!!

Thanks,
Ashiq

nandu663

Low RPM

Suzuki access, stops whenever it wishes....went to service station but they are not responding well. second thing they tell the problem is LOW RPM.they repair it but after a month the problem again starts.Please help.