[Resolved]  Symphony Coolers — No After sales service

Address:Hyderabad, Andhra Pradesh

I have purchased a Symphony cooler in May 2014. After 1 month its stopped working. I have raised a complain on 2nd June regarding the same. Till now no one from Symphony has called or attend the service request. There is no call center in symphony where i cal follow up. Its only a IVR where i am unable to register another request as my earlier request is still pending. Now on 18th June i have got a SMS that the service request is closed. Please look into it ASAP Request no - HY-DG-2F14079
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Complaint marked as Resolved 
Symphony immediately called me and send the service person to resolve the issue. It was done within 3-4 days of complaint.
Symphony Limited customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mr Sujitdash,

Your complaint has already been forwarded to symphony authorized service center & under resolution. We appreciate your patience & cooperation.

We will take all necessary steps to resolve your service request at the earliest.

Assuring you our best attention always.

Symphony Customer Care
www.symphonylimited.com

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