[Resolved]  Symphony Limited — Bought symphony storm 70i on 21/04 its not cooling at all

Address:	Jalna, Maharashtra, 431203
Website:	www.symphonylimited.com

I have bought storm 70i on 21/4/2017, after coming home I found that water pump of cooler is not working I informed the same to shopkeeper he asked to lodge a complain I called customer care and they took complain and a day after a service engineer came and changed a part of pump, but after that the pump has started it is unable to supply adequate water to the pads and as a result it is not throwing cool air, I have lodged another complain on 23/04/2017 but customer care did not took my complain as according to them my previous complan was open and a service engineer will come and look into it after taking follow up of the engineer for nearly 10 days as he didnt came I found number of the service head aurangabad {pande} after contacting him he assured engineer will attend on monday (01/05) but no one came or called and finally When I called and told him of consumer forum he sent a engineer on 04/05/2017 how just came and had a look at cooler and said everything is ok I kept telling him it is not cooling, after showing him another cooler which I have of symphony throwing cool air at the same place he agreed and called pande sir that there is some fault but he is unable to find it .Pande sir called me and informed that he will look into it and today I tried calling him several times he is not picking up me call. I have got annoyed by running after them please help me get back my money.