Symphony — Symphony diet coolers use less - gets electric shock | |||
mY SYMPHONY Complaint # HY-SA-22d -15016 2 YEARS AFTER, I MEAN 2 SUMMER SEASONS 3+3 MONTHSMY SYMPHONY DIET 50i, GETTING ELECTRIC SHOCK, IF I TOUCH BACK NET OR UPPER WATER CUP Please, do not invest for some thing only runs for 2 seasons i mean 6 months.Its plastic quality is very very poor and delicate. if any thing happens to plastic then entire should be thrown out the cooleer DO NOT BUY SUCH PERISHING PRODUCTS. Was this information helpful? | |||
|
Symphony Limited customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
717
Pending
0
Resolved
290
+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
View all Symphony Limited contact information
When, i reported the Electric Shock to Technician. He, said its quite normal, This happens as we do not wear slippers in home and expected to get shock ( Orange light can be seen when verified through Tester ) as it is getting earthing from our body through ground.
I was confused and shocked with this answer by him :)
Looks like he was a Trainee Tech. who just knows to change cooling pads.
Note : one singe cooling pad of size 1feet x 2 feet Honey comb pad of symphony. costed me for Rs 650/- DONT KNOW WHY SYMPHONY PADS ARE THIS MUCH COSTLY.
Then i said that means, every one should wear slippers or put rubber carpets near the cooler after ever new cooler purchase.
I asked, him to check with his senior Tech, then said that main fan motor has lost 1 phase. I still doubt on his diagnosis.
BOTTOM LINE.
I am expecting, a call from symphony, to show correct solution for my issue. or i will approach Face book Media, to tell about Symphony products and support.
Thank you