Symphony — Unable to connect any representative on toll free number

Address:

Agra, Uttar Pradesh

Hi, I have done a complaint of my Air Cooler on Telephone IVRS system complaint no is AG-SH-21C15001, I have been given a secret no, and that I have to share with Representative when the complaint is closed, The Guy came at my home and Taken the Air cooler told that i could be repaired only at Service center not at Home, I have dropped myself the cooler to the Service center, the person does not provided me the job slip as my complaint was open and that is only reference to the service, When I have left the Service center my complaint got closed. the reason was "Door Locked." I have called the guy the told me that he does not done anything, Now the estimate which i have got was not expected, I am trying to reach Symphony customer care but When I have called yesterday 24-Mar -2014 at 5.20 PM, it was amazing on call there were three people was talking to each other and all were having complaint but there was not representative, I have recorded that voice. There is no email id and phone no to call in person to anybody of symphony for the issue, I want the rate list, and I know th guy is fraud and he is making me fool. I just want to contact the company Please help me. Thanks