[Resolved]  T24 Mobile — Deactivated my mobile number services without phone call

Address:401101
Website:[email protected]

I had a t24 number which was with me for last 6-7 years, I have received a text message to provide KYC but when I inquired at the Big Bazaar for the same they said to ignore the message. Next day my number got disconnected, I went to the Docomo gallery they took my Complained and said it will be resolved in 15-20 working days but they did not informed me that they are closing the gallery.
I again inquired at Big Bazaar for the same they called t24 helpline number and they said I have opted for portability which I have not and did not gave me satisfactory answer then I took a brochure to get a t24 complained site.
I need an satisfactory answer ASAP.
Balance was also there in the t24 number.
Every month I do shopping at Big Bazaar and get a recharge of approximate 50-60 INR.

Thanks and hope for earliest response.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Mr. Sachin,

Regret the inconvenience caused. Please share your T24 number and alternate contact details at [protected]@futuregroup.in so that I can escalate this with the concerned team.

Regards,
Pritya
Future Group
Dear Priya,

Thank for responding the mail, my t24 mobile number is [protected] and my alternate number is [protected].

Thanks and Regards
Sachidanand Sharma
Dear Sachin,

I have raised your issue with the team and they will get in touch with you soon.You can write at [email protected] with reference id 8511 for future interaction.

Regards,
Priya
Future Group
I lost my mobile phone with T24 sim card with number [protected] on[protected] in the evening 7:00 clock at yadadri please deactivate the service. Please replace the sim card with same number. Thanking you.
Dear Mr. Venkatesh,

Understand your concern.Request you to share your alternate contact number so that I can take it ahead with the team.

Regards,
Priya
Future Group

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