Tata AIG Insurance — customer care rejects grievance mails.

Address:

560100

My daughter is the beneficiary and insured under welsurance. I am the payee of the insurance policy. Twenty days in advance of the renewal date of the policy tata aig executive calls and compels customers to pay online. He cautions that the link sent in advance will not work later. After making payment the company does not send hard copy and only send soft copy. Many insurance companies are sending hard copies to the mailing address. It is safe to keep a hard copy in the house instead of asking the patient in the hospital to see online and give details. Think about critical injury. I wanted to write to tata aig customer care and the customer care rejects my emails saying it their organization policy. The message is: a customer mail flow rule created ny an admin at tataaig. Onmicrosoft.com has blocked your message. The company knows to collect payment in advance of 20 days but make organization policy to reject the grievance. It is time tata aig learns to tolerate feedbacks so that the company improves.