Tata AIG Insurance — Extended warranty

I have raised a claim for an extended warranty by Tata AIG insurance in October and the issue is still not resolved. There is no one who responds and is not willing to settle the claim. I have submitted everything they have asked for months back. The call support does not help saying this is handled by the backend team and there is no communication from the backend whatsoever.

Claim Id - [protected]A
Policy Number : 405450

This is for an induction stove purchased from Flipkart along with the extended warranty by Tata AIG