Tata AIG Insurance — Need justification for excluded hospital list

I Dr Milan Prajapati
Owner of Aagyarth Ayurved Panchakarm Hospital
304 A silver brooke complex opp doctor house ambwadi ahmedabad Gujarat.

My hospital is only one NABH Accredited Ayush Hospital in Ahmedabad having 15 bed Indoor Facility.

Since last 2-3 months, I putting Reembursment Claim in TATA AIG but They Denied it by saying that
Aagyarth Ayurved Panchakarm Hospital Hospital is excluded hospital in our list.

For behind this Statement,
I am trying to find out the reason behind this action taken by TATA AIG head Office, So many times I did mail to all Authorities but there is No any Satisfied reply from your side.
Although I also visited TATA AIG Ahmedabad branch office to meet Mr.Deepak Vasishtha who is hospital network provider. Without any prior notice or justification about any misleading claim how you can take such type of action??

But he says that I also don't know about this action.
I also contacted to Mr. Prashant Dughal in Mumbai branch he also said that he also don't know about this action. So No one is taking responsibility for this Action. Also I contacted to customer care number but they also refusing me to help in this matter.

Finally today I Contacted with MR PARAS SHAH for doing legal action against this statment
Because Due to your this statement, other TPA and insurance company refuses us for empanelment with them.

It is mater of Our hospital reputation.

So I want to know the reason behind this action against my hospital and I also agree to give justification about it and Do needful for remove our hospital from this list as soon as possible

You can also visit our hospital regarding any claim justification and we will try to solve it on all necessary steps

Awaiting for your reply on urgent basis

Regards
Dr Milan Prajapati
[protected]
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Tata AIG Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2023
Tata AIG Insurance Customer Care's response
We tried calling you on your number [protected] however were unable to establish contact as your number was ringing.
We request you to please share policy number or alternate contact number on our email id manager.[protected]@tataaig.com.
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