[Resolved]  Tata Aig — Non receipt of Premium Payment as well as Policy Document

Dear Executive, My Policy TATA AIG Policy Policy Number is [protected]. On 26th Mar 2014, I have renewed my Car Insurance before expiring the previous policy using IVR Credit Card payment option on receiving call from Tata-AIG personnel. But, so far I have not received any SMS / Email regarding the receipt of my payment as well Soft Copy of Policy documents. I have registered a complaint on Tata-AIG portal and above that I have called 6-7 times to Customer care. Every time, I get a response that our Service Team is working on it. I am not able to take out my vehicle. Hope, this complaint will resolve my issue at the earliest. Thanks Abhijeet SZ
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Complaint marked as Resolved 
Have received the policy documents after a long struggle. Have received the soft copy as well as the Print copy. Thanks
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Dear customer,

We are disappointed to hear that, we request you to share your contact details at [protected]@Tata-Aig.com So that we can contact you soon and address your concern at the earliest.

Thanks and Regards,
Tata Aig.
My number is under DND, I am not able to receive call from 140 series.
Please call from any other number on [protected].

Thanks

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