Tata Communications — Received old and damaged product

Address:Mumbai
Website:Tatacliq

I purchased Sony dvd home theatre on 5th sep 2021 from tatacliq. My order no is.[protected]. On receiving the box I called up Sony customer service so that they can come and set up the system because as per tatacliq rule the customer must not open the electronic box. The brand will send someone to set up the same. When the Sony people came to set up the system on opening the box they saw its a 2014 product which tatacliq has sold me in 2021 and Sony India refused to provide service. Since then I have been running in circles behind sony and Tatacliq both are not ready to take the responsibility.
It's tatacliqs fault as they sold me an old piece which the brand refused to service. I want my refund for the product as I have been chasing tatacliq for 2 long years. I had informed them the very first day via email and they have been delaying it since then. Shame on you tatacliq.
Refund my money ASAP. [protected]
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