[Resolved]  Tata Docomo — 2nd time port out request rejected without any notification

Address:Pune, Maharashtra

I had initiated Port-out request to transfer my Tata Docomo number to Vodafone on 9th Nov 2013 with SR No[protected]UPC TZ533463). I had submitted all the documents to Vodafone and they had forwarded the request to Tata Docomo for approval. I received 2 calls from Tata Docomo and both the time I said I wanted to port the no to other operator. Haowever Tata Docomo did not finish the porting request until my UPC code got exptired on 24th Nov and also didn't inform anything to me and directly closed the request. So I again contacted Vodafone to re-initiate the porting request with UPC code TZ135351 (Tata Docomo SR NO[protected] on 27th Nov. now again everything is processed properly by Vodafone and I received 2 calls from tata Docomo. On 28th Nov, Tata Docomo rejected my SR[protected] saying that there is outstanding balance on this account. Why don't you inform in advance that the request will be cancelled with the reason. I have now paid the entire outstanding amount, so please process my port out request SR[protected] at earliest. Let me know if anything is required for that. My mobile no is [protected]. Rahul Nalavade rahul.[protected]@gmail.com [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Same case for me, I have applied more than 4 times now, but everytime they are rejecting. I am fed up of this one. Even I am paying advance amount on the day I requested for porting, still they are not approving.

My question to Docomo is when you are not fit to give proper service then who gave the authority to reject porting without any valid reason? First think about giving proper service then everyone will come to your network.

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