Tata Docomo — Abusive salesperson and faulty device | |||
I purchased tata photon device on 28/may 2015.through corporate connection.since then it has not worked. The sales person mr chetan who visits emcure pharmaceuticals in pune was very very abusive . I tried calling customer care every time but they say this [protected] is the number and when I dial they say it's not the number. I mailed and the complaint number is 793276. But I never heard anything on this. The device never worked till today and I am continuously getting bills. Kindly help Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We sincerely apologize for the inconvenience caused to you. As per the telephonic conversation you had with our team member, we have raised the complaint with reference number[protected] and the same will be resolved soon.
Regards,
Customer Care,
Tata Docomo.
We sincerely apologize for the inconvenience caused to you. As per the telephonic conversation you had with our team member, we have raised the complaint with reference number[protected] and the same will be resolved soon.
Regards,
Customer Care,
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo