Tata Docomo — After two times expiring porting of my mobile no [protected] from tata docomo to airtel tata docomo is not lifting my mobile no | |||
I did first time porting on 28th december of 2015 from Tata Docomo to Airtel but after 15 days it was not completed by Tata Docomo and I asked to Airtel customer about this matter and they said once again submit your document to Airtel store and I did it by once again porting my mobile no [protected] by porting code on 14th January but it is also in vain.Now when I am going to contact with Tata Docomo customer care by dialing 198 call has been dropped by Tata Docomo. After two times porting it is not being succeded by only Tata Docomo. I asked to Airtel customer care they said until Tata Docomo left me they can not do anything. Please solve my problem as soon as possible. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per the conversation had team member, we would like to inform you that your request for port-out was registered vide docket number PMRS[protected] and the UPC (Unique Porting Code) code for the same is TV7381** which has been closed on 28-JAN-2016 08:45PM due to the system Time Out as we have not received request from the desired service provider to process port out.
This is to inform you that after submission of your documents and the UPC code at the recipient operator we will be receiving a response from recipient operator, after that your MNP request will be processed. However, we request you to contact the desired network service provider to process the MNP request for Port Out.
Thanks and Regards,
Customer Care
Tata Docomo
As per the conversation had team member, we would like to inform you that your request for port-out was registered vide docket number PMRS[protected] and the UPC (Unique Porting Code) code for the same is TV7381** which has been closed on 28-JAN-2016 08:45PM due to the system Time Out as we have not received request from the desired service provider to process port out.
This is to inform you that after submission of your documents and the UPC code at the recipient operator we will be receiving a response from recipient operator, after that your MNP request will be processed. However, we request you to contact the desired network service provider to process the MNP request for Port Out.
Thanks and Regards,
Customer Care
Tata Docomo
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Customer Care,
Tata Docomo.